FAQ | Frequently Asked Questions
Sutherland Shire Family Photographer | Stills by JP

Everything You Need to Know About Family Photography with Stills by JP

I know booking family photos can feel like a big decision, and it's completely normal to have questions! Here are the answers to the most common questions I receive from Sutherland Shire families.

Can't find the answer you're looking for? Just reach out - I'd love to chat!

Booking & Pricing Questions

How much do sessions cost?

Do you offer payment plans?

Absolutely! I believe every family deserves beautiful photos, so I offer flexible payment plans for all sessions. Just $150 session fee secures your date, and we'll work out a payment schedule that fits your budget.

How far in advance should I book?

Sessions typically book 3-4 weeks in advance, with weekend sessions filling fastest. If you have a specific date in mind (like before a birthday or special occasion), I recommend reaching out as early as possible. For newborn sessions, booking during pregnancy is ideal.

What's your cancellation policy?

Life happens, especially with children! I'm flexible and understanding when it comes to rescheduling needs. If someone is unwell, we'll work together to find a new date that works for everyone.

Do you require a deposit?

Yes, a $150 session fee is required to secure your date. This is non-refundable but goes toward your final session investment.

Session Experience Questions

How long do sessions take?

Regular sessions: 60 - 90 minutes
Extended family sessions: 90 minutes
Newborn sessions: 60-90 minutes (we work at baby's pace!)

I never rush sessions - if we need extra time, we take it. Your comfort and beautiful photos are more important than watching the clock.

What if my children won't cooperate?

This is probably my most common question! Here's the thing I specialise in working with real children with real personalities. Some days they're angels, some days they're not. Either way, we'll capture beautiful, authentic moments that show who they really are. I have lots of tricks for engaging kids naturally!

What if I don't feel photogenic?

Beautiful mum, this is exactly what I specialise in! My gentle posing, gorgeous natural light, and understanding of what makes every person feel confident will have you glowing. Many clients tell me they felt more beautiful in their photos than they did in real life.

What should we wear?

I provide a detailed styling guide after booking, but here are the basics:

Coordinate colors rather than exact matching
Choose timeless, comfortable clothing
Avoid busy patterns or large logos
Bring layers for different weather/comfort levels

The most important thing is that you feel comfortable and confident!

What if the weather isn't perfect?

Some of my favourite photos happen on overcast days! The light is actually more even and flattering. We'll monitor the weather together and reschedule if needed. Light rain can even create magical, moody photos.

Location & Travel Questions

Where do you serve?

I proudly serve all of Sutherland Shire and surrounding areas. If you're not sure if I travel to your location, just reach out and ask! I'm always happy to chat about travel options.

Do you have a studio?

I specialise in natural light photography, so I don't have a traditional studio. For newborn sessions, I come to your home. For other sessions, we use Sutherland Shire's beautiful outdoor locations or your home, depending on your preference.

What are your favorite locations?

I know all the most beautiful spots! Popular locations include:

Cronulla Beaches (stunning sunsets)
Darook Park (golden hour magic)
Bundeena (charming coastal village feel)
Royal National Park (natural bushland)
Your home (intimate and meaningful)

I'll suggest the perfect location based on your family's personality and vision.

Can we do the session at our home?

Absolutely! In-home sessions are beautiful and intimate. They're perfect for newborns, families with young children, or anyone who prefers the comfort of their own space.

Photos & Delivery Questions

How soon will we receive our photos?

You'll receive a sneak peek within 24 hours (because I'm usually too excited to wait!), and your complete gallery within 2-3 weeks of your session.

How many photos will we receive?

This depends on which collection you choose:

Snapshot: 10 edited images of your choice
Storyteller: ALL edited images (80+)

You can upgrade your collection after seeing your gallery if you fall in love with more images!

What format do we receive the photos in?

All photos are delivered via a beautiful online gallery with high-resolution digital downloads. You receive full usage rights for personal printing and sharing.

Can we print the photos anywhere?

Yes! You receive full usage rights for personal printing, so you can print at any lab you choose. I'm also happy to provide printing recommendations if you'd like professional quality prints.

Do you offer albums or prints?

While I focus on providing you with high-resolution digital files, I'm happy to help you with album and print recommendations to create beautiful keepsakes.

Privacy & Sharing Questions

Will you share our photos on social media?

I love sharing my work to showcase the beautiful families I photograph, but your privacy comes first. If you prefer your photos not be shared publicly, just let me know and they won't appear anywhere. Your comfort is my priority.

Can we share our photos on social media?

Absolutely! You receive full usage rights for personal use, which includes sharing on your personal social media accounts. I would love it if you tag me in your post too.

Session Questions

Can I do sessions without my partner?

Absolutely! Many of my sessions are just mum with the children, and they're some of my favourites. Whether your partner can't make it, you're a single parent, or you simply want photos celebrating your connection with your kids - these sessions are beautiful and meaningful. You are enough, and your children's love for you shines through in every photo.

What is golden hour and why do you like to have sessions then?

Golden hour is that magical time about 1-2 hours before sunset when the light is warm, soft, and absolutely gorgeous. It creates that dreamy, glowing look in photos that everyone loves! The light is flattering for everyone (especially mums who worry about how they'll look), and it creates those stunning, warm-toned images. It's also when kids are often at their best energy levels - not too tired from the day but past any afternoon nap crankiness.

Do you have a client wardrobe?

I don't have a full client wardrobe, but I do have some beautiful items for babies during their newborn shoots - soft wraps, simple knits, and cozy props that photograph beautifully.

For families, I've partnered with a fantastic outfit rental company that offers my clients 10% off! They have gorgeous options for the whole family that photograph beautifully. I'll provide you with their details and styling guidance after booking. This takes all the stress out of finding the perfect outfits!

What's the best time for newborn photos?

The sweet spot is within the first 2 weeks when babies are sleepiest and most curly. However, beautiful photos are absolutely possible up to 6 weeks old. I adapt my approach based on baby's age and personality.

When should we book maternity photos?

The ideal window is 30-34 weeks when your bump is beautifully round but you're still comfortable moving around. I recommend booking during your second trimester for the best timing flexibility.

What's included in the Bump to One package?

The Bump to One package includes three sessions over 18 months:

Maternity session (30-34 weeks) - 80 images
Newborn session (within 2 weeks of birth) - 80 images
First birthday session (around 12 months) - 80 images

Do you photograph weddings?

I specialise in family, newborn, maternity, and motherhood photography. While I don't offer wedding photography, I'd be happy to recommend talented wedding photographers in the area.

Health & Safety Questions

Are you experienced with newborns?

Yes! I have experience working with newborns and understand their needs and rhythms. All poses are completely natural and comfortable for baby, and I never force a position. As a mum myself, I understand how precious and fragile this time is.

What safety measures do you take?

Your family's health and safety are paramount. I maintain clean equipment, respect personal space, and follow any specific health requirements you may have. During newborn sessions, I ensure the environment is warm and comfortable for baby.

Still Have Questions?

I'm Here to Help!

If you can't find the answer to your question here, please don't hesitate to reach out. I love chatting with families about their sessions and I'm always happy to answer any questions, no matter how small.

📞 Call or Text: +61 421 797 141
📧 Email: hello@stillsbyjp.com.au
📱 Instagram: @stillsbyjp

I typically respond within 24 hours and would love to hear from you!

FAQ | Frequently Asked Questions Sutherland Shire Family Photographer | Stills by JP